Service Modelling Free

Author: Vilho Räisänen
Edition: 1
Binding: Hardcover
ISBN: 0470018070

Service Modelling: Principles and Applications

Learn how to use service modelling to streamline and optimize processes!Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Get Service Modelling computer books for free.
Service modelling is a structured approach to utilizing this information to improve the way services are delivered. Consistent application of service modelling provides the automation of processes and timely access to information.Service Modelling presents a comprehensive, up-to-date overview of the topic, presented in the context both of business processes, and of requirements stemming from the need to manage network resources. Vilho Raisanen delivers a justification for service modelling, and explains state-of-the-art conce Check Service Modelling our best computer books for 2013. All books are available in pdf format and downloadable from rapidshare, 4shared, and mediafire.